Visual Management in service industries including schools, colleges, hospitals, banks, hotels and other establishments refers to explore system performance which allows quick and effective communication, having operational standards visible, improving quality, safety to offer the better experience to the stakeholders.
Every service industry aims to provide complete satisfaction to its customers in turn also satisfying its own goal of impressing the stakeholders. This can be done by providing best class services, maintaining pristine conditions in its premises, engaging all its employees to work towards their common goals of mission and vision; however, attaining this is not at all easy.
Visual Management is a management technique that infinitely helps in positively affecting the mindsets of the interested parties that includes all the stakeholders as well as its own employees. We at Visualmitra propose Services Visual Management Projects to the service industry which would help the industry to improve its ambience, data transparency, addressing the stakeholders through visuals, and also to improve the focus of their own employees to serve the stakeholders in a better way.
Management in service industries refers to explore system performance which allows quick and effective communication, having operational standards visible, improving quality, safety to offer the better experience to the stakeholders.
Visual Services helps to leave a lasting better impression on the key interested parties. It also helps in improving the ambience of the particular service sector that improves the overall future prospects of it.
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How it works?
Visit / Survey
Our Visual Management Expert would visit the service sectors like hospitals, educational sectors, hotels, banks and other establishments by keeping a focus on identifying key areas wherein and when our products and services installed would help to improve the overall ambience and positively create a maximum impact on all the stakeholders associated with that particular service sector. Complete details regarding the current scene or picture at the service sector which is causing trouble and which can be improved upon through Visual Management is taken into account. As the surveyor is an expert, he would be having a unique professional eye that would make him see what normal individual fails to see.
Once done with the survey audit, all the details are send to our resource persons at our office. A professional report is published as per the fed data by our designated authorities. Data in the report includes the complete know-how of the products and services which we will be installing in the destined locations like the sizes and shapes, type of material for boards with its dimension, signs and labels and other parameters with the costing. The comprehensive report is then submitted to the client for its approval.
Plan and Design
After receiving the go ahead from customer’s end, we engage our design and production executives to create the products as described in the report. We do it as per our qualifications, expertise and experience which are the most unique and best in class in terms of service.
The final stage is installment of our mastered services & products like area identification boards, signs and symbols, service policies and instructions, display posters, compliance boards, knowledgeable boards, etc. in the service sectors that would help in the overall ambience improvement of the service industry and add to the customer experience journey.