Kaizen is a Japanese term that stands for Kai (change), Zen (good) and in other terms it stands for ‘continual improvement’ that can be applied in personal life, home life, social life and working life. It’s a key lean manufacturing tool that emphasizes improvement in quality, productivity, safety and culture in a workplace. The moto of kaizen is to apply small changes and see big change in results coming your way. For kaizen to work properly a culture is to be created among employees (positive work attitude) where they will share their suggestions based on their observations/experience and continuously look for areas that can be improved. In short continuing improvement involves everyone, managers and workers alike.
Kaizen requires identifying areas for improvement, creating solutions and plan for roll out and then cycling through the entire process again for the further issues or issues that were inadequately addressed. In simple terms –
- Get employees involved (work as a team).
- Gather a list of problems through yours and employee’s observation (deficiencies and root causes).
- Encourage and discuss solutions that can be used practically.
- Implement the solution practically.
- Regularly analyse and measure the results.
- If successful, then adopt the solution permanently. If not successful, then plan for another suitable solution.
- Repeat work activities on on-going basis.
- Close Monitoring.
Kaizen has its own unique 5 principles which are: Know your Customer, Let it Flow, Go to Gemba, Empower People and Be Transparent. The implementation of these 5 principles in any organization is fundamentally important for a successful Continuous Improvement culture and to mark a turning point in the progression of quality, productivity, and labour-management relations. Coming to continuous improvement, implementing visual management will solve most of your problems in one go, also kaizen is highly co-related to visual management.
Kaizen promotes lean culture and visual management provides you the way one wants to reach becoming a lean manufacturing unit. With this co-relation, the visual management triangle will be achieved, which is …
- We See Together
- We Know Together.
- We Act Together.